Last updated: October 8, 2026
1. Introduction
This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or otherwise interact with our online services. We respect your privacy and are committed to protecting personal data in line with widely recognized principles and applicable data protection laws, including where relevant the GDPR (EU/UK) and similar frameworks.
By using this website, you acknowledge that you have read this policy. If you do not agree, please discontinue use of the site.
2. Data Controller
The data controller responsible for personal data processed through this website is the business identified on this site’s contact or legal notice (hereafter, “we,” “us,” or “our”). You may contact us using the details provided on our Contact page or in the “Contact Us” section below.
3. Information We Collect
We may collect: (a) Identity and contact data you provide—such as name, company name, job title, email address, telephone number, and mailing address when you submit forms, request quotes, subscribe to updates, or correspond with us; (b) Technical and usage data—including IP address, browser type, device type, referring URLs, pages viewed, and approximate location derived from IP; (c) Communication content—including the content of messages you send to us.
We do not require you to provide sensitive categories of personal data (such as health data). Please do not send such information unless we explicitly request it for a defined purpose.
4. How We Use Personal Information
We use personal information to: respond to inquiries and provide customer support; process RFQs, samples, and business communications; operate, maintain, and improve our website and services; send administrative or operational messages; comply with legal obligations; and protect our rights, users, and systems (including fraud prevention and security monitoring).
Where permitted by law, we may send marketing communications about our products and services. You may opt out at any time using the unsubscribe mechanism provided or by contacting us.
5. Legal Bases (EEA, UK, and Similar Regions)
Where GDPR or equivalent laws apply, we rely on one or more of the following legal bases: performance of a contract or steps prior to entering a contract; legitimate interests (such as operating our website, responding to inquiries, and securing our IT systems), balanced against your rights; compliance with legal obligations; and consent where required (for example, certain cookies or marketing).
6. Cookies and Similar Technologies
We and our service providers may use cookies, local storage, pixels, and similar technologies to remember preferences, measure traffic, and improve functionality. Where required, we will obtain consent before using non-essential cookies. You can control cookies through your browser settings; disabling cookies may affect site functionality.
7. Sharing and Disclosure
We may share personal information with: service providers who assist with hosting, analytics, email delivery, CRM, or IT security, subject to appropriate safeguards; professional advisers where necessary; competent authorities when required by law or to protect rights and safety; and business transfers in connection with a merger, acquisition, or asset sale, with notice where required by law.
We do not sell your personal information in the conventional sense of “selling” data for monetary consideration. Where regional laws define “sale” or “sharing” broadly (for example, certain U.S. state laws), we will honor applicable opt-out rights.
8. International Transfers
If you access our website from outside the country where our servers or personnel are located, your information may be processed in other countries that may have different data protection laws. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
9. Retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law (for example, tax, accounting, or dispute resolution). Retention periods may vary depending on the nature of the data and business context.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, please contact us using the details below. We may need to verify your identity before fulfilling a request.
11. Security
We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
12. Children
This website is directed to business users and is not intended for children under 16 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us and we will take appropriate steps to delete it.
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Material changes may be communicated as required by law.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us using the email address or contact form published on this website.